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Offering jobs as grace

Paul Catipon, EoC entrepreneur, is the founder, president, and CTO of Netpro Communications in New York City.

He has hired many people who were in need of work, even if they wouldn't have been the obvious choice. Here, he describes how that reciprocity is constantly happening in EOC business. In one case, he hired a guy who was clearly not a great fit, giving him an opportunity, but then the new hire did amazing work and was clearly a gift in some unexpected ways. Paul's generosity resulted in generous benefits back to himself -- the gift that was reciprocated--and these people flourished when given a chance.

  1. What is reciprocity? How does Paul think it happened in his business in this situation?
  2. What would it look like to practice business with this sort of generous, expectant view of thngs?