Claude Blanc is Founder and CEO of CHB Associates, and he has over 20 years as an executive and business coach. He has experience in high profile companies, and has coached executives in top 100 firms. He was also former executive director and publisher at New City Press of the Focolare.
Here he talks about the importance of listening to others-- and the importance to empty yourself and get rid of your assumptions so that you can really hear and listen to others. This helps you be in solidarity with others, and the emptying of self is essential in the process so that you can hear.